We're committed to keeping you informed and secure.

Scams come in many forms, from emails from identity thieves pretending to be your financial institutions, to phone calls from fake IRS agents trying to get you to send money you don't owe. In threatening phone calls from fake IRS agents trying to get you to send money you don't owe. At Florida Credit Union, we feel strongly that we should protect our members' finances and personal data from security threats. That's why we regularly post fresh security alerts and reports of recent scams on this page.

Security Alert 8/1/2018

We have had reports from members about fraudulent activity in the area where a financial institution’s phone number is spoofed and the caller tries to get personal information, like account information or credit card details. These messages are not from Florida Credit Union and are indeed fraudulent. 
 
If you get any of these calls, emails or texts purporting to be Florida Credit Union, do not hesitate to contact us in our call center or send information to the email address security@flcu.org. Your assistance helps warn and protect other members! Please remember, FCU will NEVER text, call or email you asking for your member information.

Security Alert 7/13/2018

We have seen some fraudulent activity in the area where a financial institution’s phone number is spoofed and the caller tries to get personal information from the member. These messages are not from Florida Credit Union and are indeed fraudulent. 
 
If you get any of these emails or texts purporting to be Florida Credit Union, do not hesitate to contact us in our call center or send information to the email address security@flcu.org. Your assistance helps warn and protect other members! Please remember, FCU will NEVER text, call or email you asking for your member information.

Security Alert 5/31/2018

Some members are receiving calls supposedly from Florida Credit Union, indicating that their credit/debit card was stolen and would like to verify transactions. They proceed to provide fake transactions from high end shops with fairly large transaction amounts. These criminals convince you to confirm the fraud, and then confirm that the card is in your possession. They want to verify the expiration date and CVC (3-digit number) from the back of your card. After they receive this information, they then attempt to get balance information on the card from a South Florida location. The number the callers are spoofing is our 800 number (800-284-1144).
 
Florida Credit Union will never ask for your CVC code on the back of your card. If you receive any of these calls and have given any information, contact us at your local branch number and press Options 2-2-2; the call will be routed to the 24-hour fraud department. You can also call the number 800-449-7728.
 

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