What is Mobile Banking?
Mobile banking allows FCU members to view their free checking accounts, savings accounts, and other Florida Credit Union bank accounts on their smartphones, tablets, or other mobile devices.
How much does mobile banking cost?
FCU’s Mobile Banking is a free service for all Florida Credit Union members. However, be sure to check the details of your mobile device's service plan for potential fees and charges before using Florida Credit Union's mobile banking app.
What versions of mobile banking does FCU offer?
FCU currently offers two formats of Mobile Banking – a website-based form optimized for viewing on smartphones, tablets, and other mobile devices, and the downloadable Florida Credit Union mobile banking app.
What devices are supported for FCU’s Mobile Banking?
Any web-enabled phone, tablet, or mobile device can access the mobile website with no installation or setup. The downloadable application is available for Apple's iOS, Android, Windows, Blackberry and several other mobile device operating systems. Be sure to check your device’s App Store to find the right application for your system.
Is FCU’s Mobile Banking secure?
Ensuring your privacy and security of your account and personal information is a top priority. Mobile Banking communicates with FCU’s server using the Online Financial Exchange protocol. This is the same system used by Intuit’s Quicken and Microsoft Money. FCU’s Mobile Banking uses a multi-factor authentication to help prevent against unauthorized account access and all communication is heavily encrypted. For more information, please read our security page for a more in-depth description of our security features.
I think I got locked out of Mobile Banking. What do I do?
If your account has been locked due to incorrect login information, please contact your local branch or call toll-free 1-800-284-1144.
What if I have questions or problems?
If your questions are account or transaction related, please contact your local branch. You may also email us at askFCU@flcu.org, , or send a secure message via the Mobile App. Please remember that account numbers should not be included in email correspondence. Florida Credit Union is unable to provide support for the installation of your computer’s hardware or software, nor is the credit union liable for any technical support it does provide. If you have additional questions regarding your hardware or software, we recommend consulting your user manuals or contacting the manufacturer of your hardware or software.
How can I learn more about Mobile Check Deposit?
Read more details about FCU's Mobile Check Deposit.