Identity Theft & Fraud Protection


Credit Card Fraud and Online Banking Fraud Protection

No matter who you are, what you do, or where you live, financial fraud and identity theft can happen to you. Fraudulent emails, phone calls, text messages, and even paper mail can all lead to identity theft or fraud, so educating yourself and learning what to look for is vital for ensuring that you don’t end up a victim of these crimes. At Florida Credit Union, we offer a variety of identity theft and fraud protection services aimed at safeguarding our members and preventing such problems, including 5 ways to know if it's a debt scam, helpful guidlines for staying secur, and tips for protecting your personal information.

Click Here for Fraud Prevention Tips!

Fraud and identity theft experts can attempt to gather your information through many methods, including:

  • Asking you to follow questionable links in an email
  • Asking you to send personal information in order to claim a gift or winnings from lotteries or competitions you didn’t enter
  • Posing as a company that has frozen your banking accounts and credit cards and needs your information to reactivate them
  • Asking you to deposit checks in exchange for future payment
  • Using your tax information to commit tax refund fraud

Finally, be sure that you never give out any personal information, PINs, or credit cards to anyone, even family members.

If you suspect that you may be a victim of fraud, stop by any Florida Credit Union branch for a FREE credit report analysis, and remember – FCU will never ask you to reactivate your accounts or prove who you are through texts, email, or phone calls. Should anyone ask you for personal data, simply forward any helpful information to

For more information on the latest scams, visit the Federal Trade Commission Scam Alert page or FCU’s banking and identity theft security alerts page.

Identity Theft Protection Information

According to the Federal Trade Commission, there are over 15,000 cases of identity theft in Florida every year. The most common forms are:

  • Using or opening a credit card account fraudulently
  • Opening cell phone or utility accounts fraudulently
  • Passing bad checks or opening a new bank account
  • Getting loans in another person’s name
  • Working in another person’s name

Preventing identity theft requires close vigilance and careful monitoring, so be sure to check your personal banking or business banking accounts via our free online banking services or through the FCU mobile app.

If you see any purchases you didn’t make, are contacted by questionable third parties, or would simply like to have your questions answered, please contact your local Florida Credit Union branch.

FCU Mailing Address: P.O. Box 5549, Gainesville, FL 32627   Phone: (800) 284-1144   Email:  
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