Florida Credit Union Privacy Policy & Disclosures


Florida Credit Union and You

Read Florida Credit Union’s Privacy Policy to learn more about personal information usage related to personal banking services, small business banking products, and all other financial services offered by Florida Credit Union. In addition, we invite you to read our disclosures, learn more about how your accounts are federally insured, and improve your understanding of how we open free personal banking accounts and small business checking accounts.

If you are in need of more information, or would like to discuss FCU’s policies with a member of our staff, please contact your local credit union branch today.

Florida Credit Union’s Disclosures

Read Florida Credit Union’s Terms and Conditions for online and mobile banking, which is available by and through our website, Online Banking, or Mobile Banking.

Read Florida Credit Union’s Owners' Guide to Services.

Read Florida Credit Union's Visa Credit Card disclosures: 

Read the Consumer Account Agreement.

Read the Commercial Account Agreement.

Read the Error Resolution Notice.

Read the Online Banking Registration Disclosure.

Read the Remote Deposit Service Agreement

Read the Fair Credit Billing Rights Act Notice (Reg Z)

How Your Accounts are Federally Insured


Your Insured Funds


Important Information about Procedures for Opening a New Account

To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify and record information that identifies each person who opens an account. What this means for you: When you open an account, we will ask for your name, address, date of birth and other identifying documents.

You should know that credit bureaus are permitted to sell your name, address and other contact information to companies that wish to market to you their credit or insurance products or services.

You have the right to prohibit the use of your file with any credit reporting agency in connection with any transaction that you did not initiate. You may exercise this right by notifying Equifax Options, PO Box 740123, Atlanta, GA 30374-0123; TransUnion, Name Removal Option, PO Box 97328, Jackson, MS 39288; Experian Consumer OPT-OUT, 901 W. Bond, Lincoln, NE 68521; or call 1-888-5OPT-OUT (1-888-567-8688).

In addition, to stop telemarketers from calling you, you may enroll in the National Do Not Call Registry by calling 1-888-382-1222. By enrolling, telemarketers may not call you to sell goods or services unless you have a previous business relationship with them.

If you have any questions regarding Florida Credit Union's Privacy Policy, please contact us.

*Definition of affiliates: Companies related by common ownership or control. They can be financial and nonfinancial companies. Florida Credit Union has no affiliates.

** Definition of non-affiliates: Companies not related by common ownership or control. They can be financial and nonfinancial companies. Florida Credit Union only works with companies that agree to maintain strong confidentiality protections and limit the use of the information we provide to FCU use only.

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FCU Mailing Address: P.O. Box 5549, Gainesville, FL 32627   Phone: (800) 284-1144   Email: askfcu@flcu.org  
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