• Check balances
  • Transfer funds
  • Make loan payments

Meet Flora™ – your Florida Credit Union virtual assistant.

When you need a little help with your finances, you can call Flora™  — available 24/7 to assist with your banking needs.

What can Flora™ do for me?

Flora™ is designed to make banking easy. She can help you check account balances, transfer money between accounts and make loan payments among many other uses. To get started, you will need your FCU member number and personal identification number (PIN).

Ask Flora™ to:

  • Verify ATM deposits and withdrawals
  • Find out if checks cleared
  • Obtain loan information
  • Make loan payments

How can I Access Flora™?

It's easy to bank over the phone with Flora™. Just follow the steps below:

  • Call 1-800-284 1144 or your local FCU branch.
  • When asked how your call can be directed, press "1."
  • Be prepared to give your member number and PIN provided at account opening

What are some sample questions I can ask Flora™?

Here are some general questions you can ask:

  • What is the credit union’s routing number?
  • What is your mailing address?
  • What types of products do you offer?
  • How do I set up direct deposit?
     

Here are some account-specific requests you can make:

  • What is my checking account balance?
  • What is my recent transaction activity?
  • I would like to make a transfer.
  • I would like to make a loan payment.

Other Convenient Banking Solutions

If you find Flora™ helpful, you can also download our mobile app, FCU Anywhere. FCU Anywhere allows you to pay bills electronically, create budgets, receive eStatements, and more! FCU Anywhere online banking is also available directly through our homepage using the login button.

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Mobile Deposit

Deposit checks with our app and a couple of quick snaps.

Online Bill Pay

Pay your bills quickly and efficiently using our Online Bill Pay.