FLCU-Florida Credit Union- Security Alerts

Over the last 2-3 weeks, there has been a rise in phishing and virus laden emails claiming to come from NACHA implying that there is a problem with an ACH transaction and that you need to click on a form or link to get the problem resolved:

What happens when you click on the link is that it begins to download a version of the ZEUS Trojan called “Gameover”, in an attempt to steal your online banking credentials (for more information see http://krebsonsecurity.com/2011/11/ddos-attacks-spell-gameover-for-banks-victims-in-cyber-heists/#more-12647).
Vigilance is key in protecting your online accounts. Help us help you. If you see any of these emails, either delete or forward to spoof@flcu.org where we can analyze and help members like you.

6/15/11 Security Update

Florida Credit Union members have been receiving fraudulent phone calls with the folliwing information:

None of them seem to be saying they are from FCU.

They are of the automated message scheme where all of them have said so far that their card was blocked or suspended. The general scheme for these types of calls is that an automated dialer calls the individual and a computerized voice (with a generally British accent). The computer would then ask for the victim to press 1 to talk to an individual to "help" with their debit card. In essence, that is where the scammer gets the member's card information.

The numbers that are showing on the caller ID that have been reported are as follows:

      406-219-2571 - Lower my Interest rate caller
      512-501-3637 - Lower my Interest rate caller
      620-450-4497 - Account blocked caller
      408-942-9800 - Account blocked caller
      317-215-5328 - Account blocked caller
      954-582-2469 - Account blocked caller
      701-509-8703 - Account suspended caller

The main thing to remember is that these numbers are likely fraudulent and that the caller is generally out of the country gathering information.

If you receive any of these or similar calls, rest assured that your information will remain safe as long as you do not give out your information. Hang up and call FCU to report the call.

Reminder: FCU will never call or email you and ask you for your account information

5/27/11 Security Update

Florida Credit Union members receiving fraudulent phone calls from 317-215-5238, stating that there is possible fraud on their debit card. These are not legitimate calls, and the scammers are looking for people to give them their card information for real fraud calls. If you receive calls from this or any other number claiming to be from FCU asking for your acount number, hang up and call us directly to report the call. Reminder: We will never call or email and ask you for your account information.